This article explains how to find your Mac device specs and Photomator version.
1. Open the About This Mac window
To find your Mac specs, click the Apple menu () in the upper-left corner of the menu bar, then choose About This Mac.
2. Take a screenshot of the About This Mac window
To take a screenshot, press the Command-Shift-4 keyboard shortcut, press the spacebar, then click the About This Mac window. The screenshot will be automatically saved to your desktop.
3. Find your Photomator version
To find your Photomator version, open Photomator, click the Photomator menu, and choose About Photomator.
4. Take a screenshot of the About Photomator window
To take a screenshot, press the Shift-Command-4 keyboard shortcut, press the spacebar, then click the About Photomator window. The screenshot will be automatically saved to your desktop.
5. Attach the screenshots to your response
Once you have both screenshots on your desktop, email them to us at support@pixelmator.com along with any other relevant information, such as a crash report.